BKexpress is a comprehensive, consumer bankruptcy practice management system that "sits" on top of Time Matters Software, completely changing its look and function.

Core Features included in BKexpress:

• Customized Data Collection Forms for Chapter 7 and 13 Cases, a variety of Contacts, Events and ToDo’s.
• Client prospecting system to help you set appointments, track potential clients, and follow-up with clients who miss appointments and/or don't retain your firm.
• Action Lists let you easily and consistently add information to the system with an easy to use, consistentand customizable menu.
  
• Pre-petition “Next Step” workflow processing moves your cases quickly from the initial conference, through retention to filing.
• Advanced Power Views guide you through business workflow - at a glance, your staff can see what needs to be done next.
• Pre-petition checklist system includes checklists to tackle BAPCPA document and information collection, petition preparation and filing, and collection of data needed to handle a variety of Post-filing tasks.
• Post-petition checklists for handling the 341 Meeting, Confirmation Hearing, and handling Trustee/Creditor objections.
• Post-petition docketing system to handle the 341 Meeting and Confirmatio Hearings, as well as all the post-confirmation problems (motions for relief and to dismiss) that arise with confirmed 13s.
• System to ensure that Credit Counseling and Debtor Education requirements are met.
• Critical Date system for foreclosure and other collection activities, as well as a Bare Bones filing system for emergency filing needs.
• Hundreds of templates for scanning incoming documents.
• Basic business metrics – source of business, numbers of retained cases, etc.
• Bankruptcy-specific Diary and Note System.
• Document automation system with hundreds of letters, notices and motions.

BKexpress SE:

The Special Edition (SE) was designed for the volume filer. This edition includes every feature in BKexpress plus added features and systems that larger consumer bankruptcy firms and volume filers need.

Call Center/Client Acquisition

• Track and manage outgoing calls to Internet and other leads to increase the likelihood of setting an initial conference
• System to track the quality of appointment setting employees, the quality of interviewers, and other aspects of the pre-petition process
• Appointment confirmation calls to increase show rates
• No-show/Hire-later follow-up system to recapture appointments that don’t show or don’t initially retain

Advanced Pre-petition Business Workflow

• Advanced Quick Tabs on the Event and Case List let you:
• Track the high volume of pre-petition appointments
• Stay on top of who has paid enough to be filed
• Manage the collection of documents and information needed to prepare and file the petition
• Customized “Next Step” workflow processing facilitates the large volume of cases by using alpha ranges, chapter, responsible attorney and a variety of    other ways to establish staff responsibility

Post-petition Information Gateway

• Handle the large volume of ECF and mail with a centralized system that helps you set the necessary deadlines and docket dates
• Handles this task without requiring your best and highest compensated staff
• Reduce the likelihood of missing a deadline, meeting or hearing

Multiple and Remote Offices

• Handle all types of remote offices – fully-staffed, partially staffed, appearance offices
• Appearance attorney system to cover remote meetings and hearings
• Remote paralegal/staff support with paperless office capabilities

 CLIQ – the client question and complaint system

• Manage the volume of client and creditor calls, yet remain responsive
• Increase client satisfaction by promptly and proactively staying on top of questions and complaints
• Triage incoming questions and complaints to make sure the best and most economical staff member responds to the question

Dismissal System

• Approximately 70% of all Chapter 13’s will be dismissed short of discharge – increasing the number of dismissals that are avoided, and increasing the number of clients you re-file after dismissal impacts your profits
• Maximize your chance to avoid dismissal by re-filing, reinstating, or converting
• If a case is dismissed, maximize the opportunity to re-retain the client and re-file

Advanced Metrics

Reporting and tracking systems that help you effectively manage the business, staff and operational efficiencies and profitability of your practice:

• Show/no-show rates
• Best appointment setter
• Best interviewer
• Disposition ratios of your various pre-petition meetings
• Length between various phases of the work flow process
• Retain ratio of your intake attorneys/interviewers
• Advertising referral reports
• Retain/Filing Ratios
• More ….

FCRA Cases

For Max Gardner Boot Camp graduates, BKexpress helps you identify your FCRA,FDCPA and other loan abuse cases.

Customized Time Matters Features

Existing Time Matters features have been customized to automate routine tasks & document handling for your bankruptcy practice.

• Over 400 AutoEntry Forms for quick and consistent data entry.
• Over 400 Triggers to automate a variety of tasks.
• Over 200 Advanced Searches to present information of all types in a meaningful and efficient way.
• Over 50 Form Styles.
  
• Over 250 consumer bankruptcy documents that can be edited for your firm and jurisdictional needs.
• Over 200 document templates for incoming pre-petition documents, and post-petition ECF, notices and motions.
• Over 75 customized Power Views to display information and workflow instructions.
• 21 different attorney fees, filing fees, and expenses easily added using an innovative Outline fee and expense system.

* Most numbers will be greater for BKexpress SE