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MobileTM
Pricing

MobileTM is priced as follows:

  • $300 for the server and administrator component, per year.
  • $100 per User, per year.

For example, if your firm has 3 people who want to use SmartPhones to access their Time Matters data, the yearly fee is $600.

The yearly fee covers all updates to the server/administrator component, and technical support. Because MobileTM uses a browser on the PDA, there is no software on the PDA that needs to be upgraded. Update the server, and the next time a PDA accesses MobileTM, the changes will be reflected.

Your MobileTM licenses DO NOT have to match your Time Matters user licenses - if you have a 10 user Time Matters license, but only 3 people in your office have SmartPhones and want to access their data, you only need 3 MobileTM licenses.

Additional consulting services are available to assist with connectivity and firewall issues.

You must have Time Matters Enterprise version 7, 8 or 9 in order to use MobileTM. 

 

 
Place Your Order

 Ordering by fax is currently the only method for ordering MobileTM. Please note that Time Matters Enterprise version 7 or higher is required.

Please use the following steps to place your order:

  • Download and complete the MobileTM Order Form. Click on the order form to the right to open it in your browser; right click and select Save Target As ... to save it to your computer.
  • Provide us a copy of your Time Matters serial number and licensing information using one of the two methods set out below:
    • For Time Matters 7, open Time Matters
    • Go to Help > System Information
    • Press Print ... you will fax us the first page only
    • For any Time Matters 7, 8, or 9 open Time Matters
    • Go to Help > About Time Matters (you will now be able to see the serial number and licensing information)
    • Hit the Print Screen (prt sc) button at the top right of your keyboard
    • Open Word or WordPerfect
    • Press Ctrl-V to paste the screenshot into the document
    • The Time Matters screen should now appear in your document
    • Print the document 
  • Fax the completed order form and system information page or screenshot to 815-301-9588.

You will receive an email with a product code and instructions for downloading the application within 48 hours or two business days of receipt of your order.

 
Terms & Conditions

Sale is subject to acceptance, License Agreement, Limited Warranty, and Satisfaction Guarantee.

Returns & Refunds
Refund of the User license price of MobileTM is available within 30 days of the first purchase of MobileTM. The license price for the Server component is non-refundable. 

To receive a refund, call 919-677-1415 for a Return Merchandise Authorization (RMA) number, and instructions on how OTB will remove the application from your server. A refund will be issued within 30 days of receipt of your return.

Services in addition to those that are included with the purchase of MobileTM are non-refundable (e.g., if an OTB consultant spends an hour working with you on configuring your firewall, routers, or server).

Technical Support
Technical support on MobileTM is available by calling 919-827-4773.

  • Networking and computer problems should be referred to your local computer consultant.

  • General Time Matters issues should be directed to LexisNexis Tech Support in accordance with their policies and procedures and pursuant to your agreement with them (see http://www.timematters.com/support/).

  • Changes, enhancements, training, and additional firm-specific customization can be obtained by contacting OTB at 919-677-1415.
 

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