MobileTM is priced as follows:

• $300 for the server and administrator component, per year.
• $100 per User, per year.

For example, if your firm has 3 people who want to use SmartPhones to access their Time Matters data, the yearly fee is $600.

The yearly fee covers all updates to the server/administrator component, and technical support. Because MobileTM uses a browser on the PDA, there is no software on the PDA that needs to be upgraded. Update the server, and the next time a PDA accesses MobileTM, the changes will be reflected.

Your MobileTM licenses DO NOT have to match your Time Matters user licenses - if you have a 10 user Time Matters license, but only 3 people in your office have SmartPhones and want to access their data, you only need 3 MobileTM licenses.

Additional consulting services are available to assist with connectivity and firewall issues.

You must have Time Matters Enterprise version 7, 8 or 9 in order to use MobileTM. 

Ordering by fax is currently the only method for ordering MobileTM. Please note that Time Matters Enterprise version 7 or higher is required.

Please use the following steps to place your order:

• Download and complete the MobileTM Order Form. Click on the order form to the right to open it in your browser; right click and select Save Target As ... to save it to your computer.
• Provide us a copy of your Time Matters serial number and licensing information using one of the two methods set out below:

• For Time Matters 7, open Time Matters
• Go to Help > System Information
• Press Print ... you will fax us the first page only
  

• For any Time Matters 7, 8, or 9 open Time Matters
• Go to Help > About Time Matters (you will now be able to see the serial number and licensing information)
• Hit the Print Screen (prt sc) button at the top right of your keyboard
• Open Word or WordPerfect
• Press Ctrl-V to paste the screenshot into the document
• The Time Matters screen should now appear in your document
• Print the document 

• Fax the completed order form and system information page or screenshot to 815-301-9588.

You will receive an email with a product code and instructions for downloading the application within 48 hours or two business days of receipt of your order.

Sale is subject to acceptance, License Agreement, Limited Warranty, and Satisfaction Guarantee.

Returns & Refunds
Refund of the User license price of MobileTM is available within 30 days of the first purchase of MobileTM. The license price for the Server component is non-refundable. 

To receive a refund, call 919-677-1415 for a Return Merchandise Authorization (RMA) number, and instructions on how OTB will remove the application from your server. A refund will be issued within 30 days of receipt of your return.

Services in addition to those that are included with the purchase of MobileTM are non-refundable (e.g., if an OTB consultant spends an hour working with you on configuring your firewall, routers, or server).

Technical Support
Technical support on MobileTM is available by calling 919-827-4773.

• Networking and computer problems should be referred to your local computer consultant.
  
  
• General Time Matters issues should be directed to LexisNexis Tech Support in accordance with their policies and procedures and pursuant to your agreement with them (see http://www.timematters.com/support/).
  
  
• Changes, enhancements, training, and additional firm-specific customization can be obtained by contacting OTB at 919-677-1415.