The best case management system or tool in the world is of little value if you do not use it. When you invest in technology you expect to reap economic benefits in the form of increased productivity, enhanced revenue, increased billable time and decreased operating costs. Proper training is an essential part of a Project’s success. OTB has found through our years of experience that when training is undervalued and/or underinvested, the success and benefits of a Project yield sub-par results.
OTB Consulting can help you design and budget for the right level of training and post-project support for your firm. You can rest assured when working with us, your staff and lawyers will be comfortable with your new system or upgrade, quickly utilizing its new features to improve their work environment and also produce the economic benefits initially sought when the Project was envisioned.
- OTB consulting will tailor its training services to meet your firm’s needs and budget. We have extensive experience and offer any or all of the following:
- On-site training at your location -conveniently scheduled to meet the needs of your firm. We have a mobile laptop training lab which can be set up quickly and easily. We handle all the details, thus minimizing disruptions for your staff.
- Live, web-based remote training - delivering effective and interactive, real-time training, utilizing any of a number of remote access solutions.
- Group training - either on-site or off-site (corporate retreats, etc.).
- One-on-one training - for special situations or key personnel.
- “Train-the-trainer” training - designed to create an “internal expert” in your firm.
- “Lunch and learns” - designed so training can occur in a fun, interactive way that minimizes internal schedule challenges and avoids “brain overload.”
- Specialized, post-project support - phone or web support to handle unplanned issues, questions or challenges. Remember, we are here to help.
We provide all training materials, tailored to your firm’s needs, and much more.
OTB consulting delivers training that produces results!
"I just wanted to let OTB know that I've been extremely impressed with the quality of training that you've provided during the past month. After participating in the training, I've learned how to become much more effective and efficient in my work. Time Matters is a sophisticated practice management software for lawyers, and prior to participating in your training, I'd estimate that I was only using 35% of the functionality available in Time Matter. The productivity gains from the training are incredible. I'd guess that my savings or gains from this training will be 20x what I paid for the actual training. Thanks."
Attorney, Bryan Hill
Post-training proficiency assessments, and follow-up coaching sessions are also available, to ensure your satisfaction and ensure that your firm is comfortable and utilizing the system to achieve maximum value/benefits.
With every training session, OTB consulting also includes a Trainee Feedback Form. Participants are encouraged to share their impressions on their training experience. The results of each feedback session are shared with your firm, so you can confirm your training investment was well spent. Your goals are our goals. We realize that positive results hinge on successful acceptance and adoption.
OTB's principal consultants are considered to be some of the leading trainers in the Time Matters world ... let us help you maximize the use of Time Matters and our Practice Templates.
OTB consulting can support your technology needs in a variety of ways, each tailored to your firm’s specific situation and needs. Whether your firm is looking to upgrade to a new version of Time Matters, install Time Matters for the first time or develop a full blown strategic technology plan, we can help you.
We offer a variety of services ...
When considering how to best implement Time Matters in your environment, OTB is the leading expert. We have hundreds of clients and years of experience. Whether you need to determine what hardware will work best, which edition of Time Matters to use, how to handle remote and satellite offices, or many of the other decisions that go into a successful Time Matters rollout, let our knowledge and experience keep you from making the mistakes others have made over the years.
While Time Matters is the most user deployable program you will find, there are times when assistance may be needed to get the program installed. We can help work with you on making sure your servers are properly configured, your workstations and network are ready for reliable use with a database program, and that your implementation plan is sound. Additionally, if you are upgrading from a previous version of Time Matters, or moving Time Matters from one server to another, we have helped dozens of firms upgrade and move and can help you make it a seamless and uneventful upgrade.
When implementing Time Matters Software you may have data from other applications that you want to import. Time Matters has numerous standard data import wizards to help you import information from programs like Amicus Attorney, Abacus, Outlook, ACT, Goldmine, TABS III, PCLaw, Timeslips, and the like. We can handle these data conversion needs seamlessly.
OTB can also provide more advanced data conversion from most any database application or document store. This more advanced level of conversion typically entails the development of custom conversion applications to fully collect, scrub and integrate the data into Time Matters. We have imported millions of our clients' records into Time Matters from GroupWise, ECCO, Outlook, Perfect Law, Junior Partner, our clients’ document folders, and many other sources.
Firm-specific Customization and Support
We can assist you with the customization you need for your firm. We have done the complex to the simple. If we offer a OTB Practice Template in your area of law, we would highly recommend starting with that. Our Templates our designed to provide anywhere from 50% -100% of the customization you will need. Once the OTB Practice Template is installed you may find that may need additional firm-specific customization. We’d be happy to help.
Remote Solutions - Multiple offices, Laptop and PDA Sync
Professionals are increasingly needing access to their data when they are away from the office. Whether you use a laptop, PDA, or need to sync from home or a remote office, we can help you get Time Matters properly configured.