The best case management system or tool in the world is of little value if you do not use it. When you invest in technology you expect to reap economic benefits in the form of increased productivity, enhanced revenue, increased billable time and decreased operating costs. Proper training is an essential part of a Project’s success. OTB has found through our years of experience that when training is undervalued and/or underinvested, the success and benefits of a Project yield sub-par results.
OTB Consulting can help you design and budget for the right level of training and post-project support for your firm. You can rest assured when working with us, your staff and lawyers will be comfortable with your new system or upgrade, quickly utilizing its new features to improve their work environment and also produce the economic benefits initially sought when the Project was envisioned.
- OTB consulting will tailor its training services to meet your firm’s needs and budget. We have extensive experience and offer any or all of the following:
- On-site training at your location -conveniently scheduled to meet the needs of your firm. We have a mobile laptop training lab which can be set up quickly and easily. We handle all the details, thus minimizing disruptions for your staff.
- Live, web-based remote training - delivering effective and interactive, real-time training, utilizing any of a number of remote access solutions.
- Group training - either on-site or off-site (corporate retreats, etc.).
- One-on-one training - for special situations or key personnel.
- “Train-the-trainer” training - designed to create an “internal expert” in your firm.
- “Lunch and learns” - designed so training can occur in a fun, interactive way that minimizes internal schedule challenges and avoids “brain overload.”
- Specialized, post-project support - phone or web support to handle unplanned issues, questions or challenges. Remember, we are here to help.
We provide all training materials, tailored to your firm’s needs, and much more.
OTB consulting delivers training that produces results!
"I just wanted to let OTB know that I've been extremely impressed with the quality of training that you've provided during the past month. After participating in the training, I've learned how to become much more effective and efficient in my work. Time Matters is a sophisticated practice management software for lawyers, and prior to participating in your training, I'd estimate that I was only using 35% of the functionality available in Time Matter. The productivity gains from the training are incredible. I'd guess that my savings or gains from this training will be 20x what I paid for the actual training. Thanks."
Attorney, Bryan Hill
Post-training proficiency assessments, and follow-up coaching sessions are also available, to ensure your satisfaction and ensure that your firm is comfortable and utilizing the system to achieve maximum value/benefits.
With every training session, OTB consulting also includes a Trainee Feedback Form. Participants are encouraged to share their impressions on their training experience. The results of each feedback session are shared with your firm, so you can confirm your training investment was well spent. Your goals are our goals. We realize that positive results hinge on successful acceptance and adoption.
OTB's principal consultants are considered to be some of the leading trainers in the Time Matters world ... let us help you maximize the use of Time Matters and our Practice Templates.